We currently don't offer exchanges. Updated a month ago. Has anyone received faulty items before? Can I exchange my item? Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description. I still haven't received my refund; Can I exchange my item? Products must be returned within 90 days of receiving your order. Created in 2012 by Ben Francis it has exploded ever since with over 4 Million Followers on Instagram.Press J to jump to the feed. Press J to jump to the feed. Wasn’t too impressed with the quality but the customer service was great! | Read 1,621-1,640 Reviews out of 9,981. Products must be returned within 90 days of receiving your order.Products must be unworn and unwashed with all tags still attached.Women’s swimwear can only be returned if the hygiene seal is still intact.Socks can be returned if they are sealed in their original packaging.We only offer refunds onto the original payment method used to make the order.For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.Orders placed separately cannot be returned as one. If it’s a manufacture problem, I’m sure they won’t have a problem helping you. If you wish to return something from a pop-up store please contact Customer Support. Check out the information below to ensure you know just how to return your items, it’s easy – we promise! Posted by 2 days ago. Press question mark to learn the rest of the keyboard shortcuts . I emailed Gymshark right away and they sent me a brand new pair free of charge and I got to keep the ripped ones.Yes, I had ordered a shirt like last February it was a large and fit terrible, I then ordered again in like June, large again and it fit way better, it fit like a true large. Don't worry about sending your faulty item back to us, just keep hold of it until you've been in touch.
r/Gymshark. When it comes to performing at your max, there should be no obstacles – least of all your workout clothes. Thank you; stay safe. At the end of my workout I was stretching and noticed a hole in the thigh inseam. Good to know they have responsive customer service!Sorry, this post was deleted by the person who originally posted it.It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one.New comments cannot be posted and votes cannot be cast-Gymshark is a UK Based Fitness Clothing and Accessory Brand, they also have a App where you can follow Athletes Workouts and track your own! Do you agree with Gymshark’s star rating? User account menu. Close. Check out what 9,981 people have written so far, and share your own experience. I sent a photo to them comparing the sizing and they had no problem refunding me for the first shirt I ordered even though it was out of warranty. log in sign up. How can I return something if I bought it at your event? If you don't follow our item condition policy for returns, you may not receive a full refund. They’re all nearing a year old now so I decided to replace an outfit and I got the new ULTRA seamless and dang, one workout and the seam busted.
I have 7 gymshark outfits and have LOVED them. The Gymshark community is devoted to unlocking potential through conditioning and the things we do today to prepare for tomorrow. 2. Received a faulty item? Find information about Gymshark orders, deliveries, payments, technical issues and returns. We’ve extended our returns policy to 90 days to give everyone plenty of time to return items to us when it’s safe to do so. You have up to 90 days to start your return from the moment your Gymshark order is delivered. UPDATE: Just as a reminder, we've extended our returns policy to 90 days, due to the global disruption of the Coronavirus (COVID-19). Products must be unworn and unwashed with all tags still attached. We don’t provide cash refunds for products purchased at events. Voice your opinion today and hear what 9981 customers have already said. This will help us answer your query as quickly as possible. Please check and follow the restrictions set by your local government, which may reduce the operating systems and hours of your local drop-off points or classify returning items as non-essential travel. I had the same issue with my flex leggings I got from the blackout sale. So everything about the gym clothes and accessories we design for you has your progress and the best results in mind. Worn them for the first time straight out of the box cause your right who has time to wash it. Has anyone received faulty items before? Do you agree with Gymshark's TrustScore? r/Gymshark: Gymshark is the leading bodybuilding clothing brand in the world! If an item that you've bought at the Gymshark London store is faulty, please please come back to the store with the item and your receipt - we'll sort you out! None of my others have done this! 2. Press question mark to learn the rest of the keyboard shortcutsCookies help us deliver our Services. Head's up - If you have a faulty item from our Gymshark London store and you need to contact our support team, when getting in touch please use the subject 'Gymshark LDN'. Women’s swimwear can only be returned if the hygiene seal is … Combining orders will slow down the refund process!Products purchased from a Gymshark event will be refunded with store credit in the full amount. By using our Services or clicking I agree, you agree to our use of cookies. No bad things to say about their customer service from me.Yeah they offered to ship another one over but I decided to get a refund instead! How do I return my items? All sorted in 1-2 daysI just came here to ask this question! You must return items in their original packaging and in the same condition as when you received them.