Thank you for your request received by Transport for London (TfL) on 4 March 2019 asking for information about Penalty Charge Notices (PCNs). If you've received a Penalty Charge Notice (PCN), you can either pay it or challenge it if you think it was issued incorrectly. Follow the guidance which is enclosed when you receive the statutory declaration/witness statement as this will explain what it is and the circumstances which apply to its use.You have up to 21 days to respond to the order for recovery which is your last opportunity to either pay or file a statutory declaration/witness statement. If your vehicle is involved in a contravention on the red route, you'll be sent a Penalty Charge Notice (PCN) for £130. If you don't pay within another 14 days, we'll send you an Order for Recovery which further increases the charge. The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 07:00-22:00, every day, except Christmas Day (25 December). The Regulations define this ground as: "That no penalty charge is payable under the charging scheme." Pay a Penalty Charge Notice. The PCN number can be found above the vehicle image in the top right hand corner of the PCN. If we don't agree with your representation and you decide to pay the PCN, then the discount period will resume from the point at which it was suspended.You can lodge an appeal with London Tribunals within 28 days of receiving a notice of rejection from us.Complete the form that comes with the notice of rejection. No penalty charge is payable under the scheme e.g. If the penalty charge is not fully paid within 28 days of the date of service, then the penalty charge you have to pay increases by 50% of the full penalty charge. The charge associated with the PCN then increases to £195. Provide all the evidence you feel will support your case and send this directly to London Tribunals:London Tribunals will notify you and us of the hearing date. The Penalty Charge Notice (PCN) will include information about making a representation (challenging the PCN) and how long you've got to do it.If you think the PCN has been issued incorrectly, you can challenge it by making a representation online or in writing.To make a representation online, you will need to provide:To make a representation in writing, complete the representation section provided as part of the PCN:The PCN is normally sent to the registered keeper of the vehicle as recorded by the Driver and Vehicle Licensing Agency (DVLA).PCNs may also be issued to the nominated hirer/lessee of the vehicle if a valid hire agreement is provided by the registered keeper.The person or organisation named on the PCN must make the representation, even if they were not the driver.Follow the instructions on the PCN. If you've received a Penalty Charge Notice (PCN), you can either pay it or challenge it if you think it was issued incorrectly.To pay by phone or by post, or to find out more, go to the You can see more details of the PCN, including its current status.If you think the PCN has been issued incorrectly you can challenge it by making a representation.You can make a representation online, in writing, or, in certain circumstances, by phone. Making an appeal to London Tribunals. I was not in the charging area during charging hours. Our summary of the timescales involved may help you:If you make a representation outside of the 28-day PCN service period, it will be considered as 'late' and we do not have to consider late representations. You need to pay this within 28 days. Don't use unofficial payment websites which may mislead you. You will normally receive a charge certificate as a result.The order for recovery increases the charge by £8 to £203 (this covers the cost of registering the debt with the county court) and it also includes a statutory declaration/witness statement. We will also receive a copy of your appeal. If you do nothing at this point a warrant will be issued to bailiffs to recover the outstanding amount.08:00-20:00 Monday to Friday, closed on weekends and bank holidays ( Your request will be processed in accordance with the requirements of the Freedom of Information Act and our information access policy.

There are a number of circumstances which may or may not be applicable (remember to provide as much supporting evidence as you can) including: They will consider this and your evidence when reaching their decision.If an Adjudicator at London Tribunals allows your appeal, we will promptly cancel the PCN. If your representation is late,  make sure that you provide evidence to outline why your representation is late.Forgetting to make a representation is not a valid reason but if you were prevented from making the representation due to illness or a holiday then enclose proof of these circumstances and it may be considered.If we receive your representation within the discount period the PCN will be suspended. A response will be sent to you by 2 April 2019. Read more about avoiding payment fraud. You should always pay for PCNs with us on our secure online system. The easiest way to pay is by setting up Auto Pay. You can lodge an appeal with London Tribunals within 28 days of receiving a …

If your appeal is not allowed and you do not pay, we will continue to enforce. Where can I find my PCN number? The proposed new penalty charge level is £160 with a 50% discount if the penalty charge is paid within 14 days and a 50% increase if the penalty charge is not paid after 28 days. Exemptions and discounts are available too. It is then our responsibility to either contest your appeal or decide not to contest it.If we contest your appeal we will provide you a copy of our evidence and submission we send to the adjudicators. It may be possible to give you a quick decision over the phone, depending on the evidence available at the time of calling.For more information, telephone us on 0343 222 3333 (08:00-20:00 Monday to Friday, closed on weekends and bank holidays (



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